1. Introduction

At Kurta4u.com, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer an exchange policy to help you find the perfect product. Please read the terms and conditions below.

2. Eligibility for Exchange

You can request an exchange under the following conditions:

• The item must be unused, unworn, unwashed, and in its original condition with tags and packaging intact.

• The exchange request must be made within 7 days of receiving your order.

• Exchanges are only applicable for size, color, or product defects.

• Customized or sale items cannot be exchanged.

3. How to Request an Exchange

To request an exchange, please follow these steps:

1. Contact Us – Email us at sales@kurta4u.com or call +923007869551 with your order details.

2. Provide Proof – Share clear images of the product (if defective) and mention the reason for the exchange.

3. Ship the Item – If eligible, you will need to return the item to our provided address. The shipping cost for returns is customer’s responsibility.

4. Receive Your Exchange – Once we receive and inspect the item, we will process the exchange within 7 business days.

4. Exchange Shipping Policy

• Customers are responsible for return shipping costs unless the exchange is due to a defect or error on our part.

• We recommend using a trackable shipping service to avoid loss.

• The replacement item will be dispatched after verifying the returned product.

5. Non-Exchangeable Items

The following items do not qualify for exchange:

• Products that have been worn, washed, or altered.
  

• Customized or personalized orders.

6. Contact Us

If you have any questions or concerns regarding our exchange policy, please contact us at:

📧 Email: [sales@kurta4u.com]
📞 Phone: [+923007869551]