1. Introduction
At Kurta4u.com, we strive to ensure timely and safe delivery of your orders. This policy outlines our shipping methods, costs, and estimated delivery times.
2. Order Processing Time
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Order Confirmation: Once an order is placed, you will receive a confirmation email or SMS.
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Processing Time: Orders are processed within 24 Hours.
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Custom or Bulk Orders: May take additional processing time, which will be communicated.
3. Shipping Methods & Delivery Time
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Delivery time may vary based on your location, weather conditions, or courier service delays.
- In-stock items may take 2-5 business days for shipment.
- Pre-order items may have longer delivery times.
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We do not ship on weekends or public holidays.
4. Shipping Charges
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Free shipping may be available on orders above 3000.
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Shipping costs will be calculated at checkout based on location and order weight.
5. Cash on Delivery (COD)
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COD is available in all main cities and locations in Pakistan.
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Customers must pay the exact amount to the courier at the time of delivery.
6. International Shipping
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We ship worldwide. International shipping rates and delivery times depend on the destination.
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Customers are responsible for custom duties, taxes, or import fees imposed by their country.
7. Order Tracking
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Once shipped, you will receive a tracking number via email or SMS.
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You can track your order on our website or through the courier’s tracking system.
8. Failed Delivery & Reattempts
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If the delivery is unsuccessful due to an incorrect address or unavailability, the courier may reattempt.
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After multiple failed attempts, the order may be returned to us, and reshipping costs will be borne by the customer.
9. Damaged or Missing Items
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If your order arrives damaged or incomplete, contact us within 3 days with photos and order details.
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We will investigate and offer a replacement or refund as applicable.
10. Contact Us
For any shipping-related queries, reach out to:
📧 Email: sales@kurta4u.com
📞 Phone: +924237888955